krikia is committed to protecting the privacy and personal data of every registered player. This Privacy Policy explains exactly what information krikia collects, how it is used, who it is shared with, and the rights you hold over your own data.
This Privacy Policy ("Policy") describes how krikia ("krikia", "we", "us", "our"), operator of the website krikia.bid, collects, processes, stores, and protects the personal data of individuals ("User", "Player", "you") who access, register on, or otherwise use the krikia platform. This Policy applies to all services provided through krikia.bid, including sports betting, live casino, slots, payment processing, and customer support interactions.
By registering an account with krikia or by continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood the terms of this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the krikia platform and may request account closure as described in Section 10.
This Privacy Policy should be read alongside krikia's Terms & Conditions and Responsible Gaming Policy, which together form the complete legal framework governing your relationship with krikia.
krikia collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, district/division of residence | Account communication, support, notifications |
| Financial Data | bKash/Nagad/Rocket account numbers, bank account details, transaction history | Processing deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration, click patterns | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Support resolution, compliance record-keeping |
| Verification Documents | Scanned national ID card, passport photo page, utility bills | KYC compliance, withdrawal approval, fraud prevention |
krikia does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming intervention and only with your explicit consent.
The majority of personal data krikia holds is provided directly by you during the registration process, when completing KYC verification, when contacting our support team, or when updating your account settings. This includes all identity, contact, financial, and verification document data listed in Section 2.
When you access and use the krikia platform, certain technical and usage data is collected automatically through our servers and analytics systems. This includes your IP address, device identifiers, browser configuration, pages visited, games accessed, and the duration and frequency of your sessions. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 9.
krikia may receive limited personal data from third-party sources in the following circumstances: payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank) may confirm transaction status and account holder details for fraud prevention purposes; game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) may pass session and game-round data required for account crediting and dispute resolution; and identity verification service providers may confirm the authenticity of documents submitted during KYC.
krikia processes your personal data only for the specific, legitimate purposes listed below. We do not use your data for any purpose that is incompatible with these stated purposes without first obtaining your consent.
krikia relies on the following legal bases to process your personal data:
krikia shares personal data with carefully selected third-party service providers who process data on our behalf under contractual data processing agreements. These providers include payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank), KYC and identity verification providers, game software suppliers, IT infrastructure and hosting providers, and customer support platform vendors. All such providers are obligated to process your data only for the specific purposes instructed by krikia and to apply appropriate security measures.
krikia may disclose personal data to competent authorities, law enforcement agencies, or regulators where required to do so by applicable law, valid legal process, or court order. krikia will notify affected players of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, or transfer of krikia's business assets, personal data held by krikia may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and will retain the right to request deletion of their data in accordance with Section 10.
krikia does not sell, rent, exchange, or otherwise transfer personal player data to advertising networks, data brokers, affiliate marketers, or any third party for commercial purposes unrelated to the direct operation of the krikia platform. This commitment is absolute and unconditional.
krikia retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any applicable legal retention obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with krikia's internal data disposal procedures.
krikia implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Cookies are small text files placed on your device by a website when you visit it. krikia uses cookies and similar tracking technologies (such as web beacons and local storage) to operate core platform functions, maintain your session, remember your preferences, and gather anonymised analytics data about how the platform is used.
You may control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking strictly necessary cookies will prevent you from accessing your krikia account and using core platform features. Detailed guidance on managing cookies is available in your browser's help documentation.
As a krikia player, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected]. krikia will acknowledge your request within five (5) business days and aim to respond fully within thirty (30) calendar days.
Request a copy of all personal data krikia holds about you, along with information on how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data held in your krikia account. You may also update many details directly through your account settings.
Request deletion of your personal data where it is no longer required for the purposes for which it was collected, subject to applicable legal retention obligations.
Request that krikia limits the processing of your data in certain circumstances — for example, while the accuracy of data is being contested or an objection is pending.
Receive a copy of your personal data in a structured, commonly used, machine-readable format and, where technically feasible, have it transmitted directly to another controller.
Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
krikia's platform is strictly intended for adults aged 18 years and above. krikia does not knowingly collect, process, or retain personal data from individuals under the age of 18. If krikia becomes aware that personal data has been collected from a minor, that account will be immediately suspended, all associated data will be securely deleted, and any funds held will be returned to the depositing payment source following investigation.
Parents and guardians who believe a minor may have registered a krikia account are encouraged to contact the support team immediately at [email protected]. krikia will treat all such reports with the highest priority and will act swiftly to address the situation.
The krikia platform may contain references to third-party game providers and payment services whose own privacy policies govern the processing of data within their respective systems. krikia is not responsible for the privacy practices of third-party software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, nor for the data practices of payment service providers including bKash, Nagad, Rocket, or Upay. We encourage you to review the privacy policies of any third-party service you interact with through the krikia platform.
krikia does not embed third-party advertising networks, social media tracking pixels, or external analytics platforms (such as Google Analytics or Facebook Pixel) on the krikia.bid domain. All analytics data collected on krikia is processed by krikia's own first-party systems.
krikia reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, krikia will post a prominent notice on the platform and, where practicable, notify registered players via in-account notification. The updated Policy will be effective immediately upon publication unless a later effective date is specified within the notice.
Your continued use of the krikia platform following publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you should cease use of the platform and request account closure by contacting the support team. It is your responsibility to review this Policy periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data krikia holds about you, please contact the krikia data team using the details below:
For general platform support, responsible gaming assistance, or account queries, you may also visit our FAQ page or our Responsible Gaming page for dedicated guidance.
Privacy protection at krikia is not a legal formality — it is a core part of how we operate. Here are the practical commitments that back up every word of this Policy.
Every connection between your device and krikia's servers is protected by 256-bit SSL/TLS encryption. Your account credentials, financial details, and personal data are never transmitted in plain text under any circumstances.
krikia has never sold, rented, or exchanged player data with advertisers, data brokers, or marketing platforms. Your personal information exists on krikia solely to power your gaming account — nothing else.
Identity verification at krikia is conducted solely to confirm your age and protect against fraud. KYC documents are stored securely, accessed only by authorised staff, and deleted at the end of the applicable retention period.
krikia collects only the data that is genuinely necessary for the specified purposes. We do not collect health data, political opinions, religious beliefs, or any other sensitive category of information without explicit consent.
You retain the right to access, correct, download, restrict, or delete your personal data at any time. krikia's support team processes all data rights requests promptly and without charge to the player.
The krikia support team handles privacy queries around the clock every day of the year. All requests related to your personal data receive priority treatment with a target response time of five business days.
With your privacy fully secured, explore everything krikia has to offer — cricket betting, live casino action, top slot titles, and fast local payments via bKash and Nagad. For players aged 18 and above only.
Safe, Responsible Gaming at krikia. krikia is strictly for adults aged 18 and above. Your personal data is protected by industry-standard security and is never shared for advertising purposes. If you have questions about your data or wish to exercise any of your privacy rights, contact us at [email protected]. Visit our Responsible Gaming page for tools to help you maintain healthy play habits.